Privacy Policy

Effective Date: May 1, 2026 · Last Updated: May 1, 2026

PromptGen ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use promptgen-ai.com.

1. Information We Collect

We collect the following types of information:

Account Information: When you sign in via Google, we receive your name, email address, and profile picture from Google OAuth.
Usage Data: Number of analyses performed, plan type, credit balance, and timestamps of activity.
Uploaded Images: Images you upload for analysis. These are processed by our AI models and are not stored permanently on our servers.
Generated Prompts: Prompts generated from your images may be saved to your history for your reference.
Payment Information: Payment transactions are handled entirely by Paddle. We do not store your credit card or payment details.
Log Data: Server logs including IP addresses, request timestamps, and error information for security and debugging purposes.

2. How We Use Your Information

We use your data to:

Provide, maintain, and improve the PromptGen service.
Manage your account, credits, and subscription plan.
Process payments and prevent fraud.
Enforce our Terms of Service and ensure acceptable use.
Send transactional communications (e.g., payment confirmations).

3. Third-Party Services

We use the following third-party services which may process your data:

Google OAuth / Supabase Auth: For authentication. Subject to Google's Privacy Policy.
Supabase: Our database and backend infrastructure.
Google Gemini API: Your uploaded images are sent to Google's Gemini API for AI analysis.
Groq API: Used as a fallback AI provider.
Paddle: Our payment processor. Subject to Paddle's Privacy Policy.
Railway: Our hosting provider.

We do not sell your personal information to third parties.

4. Data Retention

Account data is retained as long as your account is active.
Uploaded images are processed in memory and not permanently stored after analysis.
Prompt history is stored until you delete it or close your account.
Payment records are retained as required by applicable law.

5. Your Rights

You may have the right to access, correct, or delete your personal data. To exercise these rights, contact us at [email protected].

6. Security

We implement reasonable security measures including HTTPS encryption, JWT-based authentication, Row Level Security in our database, and rate limiting. No method of transmission over the internet is 100% secure.

7. Cookies

We use minimal browser storage (localStorage) to maintain your login session. We do not use third-party advertising cookies.

8. Children's Privacy

PromptGen is not directed at children under the age of 13. We do not knowingly collect personal data from children.

9. Changes to This Policy

We may update this Privacy Policy periodically. Your continued use of the service after changes constitutes acceptance of the updated policy.

10. Contact

Email: [email protected]
Website: promptgen-ai.com